Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use a g200n account — including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and how account access works where local law permits.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessOne account per personSubject to change with notice
g200n Terms and Conditions That Cover Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open live chat directly from your account dashboard to ask about any clause, account restriction, or payment condition covered in these terms.
Email Support Send a detailed query to our support email if your question involves account eligibility, wallet verification, or a specific term you need clarified in writing.
Account Help Centre Access the help centre from inside your account to find answers about term updates, deposit rules via OVO or DANA, and withdrawal verification steps.
HOW WE HANDLE THIS

Account Security and Policy Transparency

Data Handling

Your personal data is collected only for account operation and identity verification. We do not share it with third parties beyond what payment processing via DANA, OVO, or GoPay requires.

Account Security

Each account is protected at login with OTP verification. If you notice unusual activity, contact us immediately and we will lock the account while we investigate.

Term Updates and Retention

We keep a record of the terms version active at the time you registered. If we update the terms, we notify you via your registered contact before the change takes effect.

Requesting Changes

To request a correction to your account details or to ask us to review a decision made under these terms, contact support by live chat or email with your account reference number.

Your Terms and Conditions Questions

These are the questions we get most often about how our terms work — from account rules to payment conditions. If yours is not here, our support team can help directly.

Yes. All deposits and withdrawals — whether via DANA, OVO, or GoPay — are subject to these terms alongside the individual e-wallet provider's own processing conditions.

No. These terms allow one account per person. Duplicate accounts will be suspended and any wallet balance may be withheld pending review.

We will notify you through your registered contact. Continuing to use your account after the notice period means you accept the updated terms.

Eligibility is confirmed at registration and depends on your region and local law. Access is available only where local law in Indonesia permits account use.

Contact our support team by live chat or email with your account reference. We will review the decision and respond with a written explanation of our position.

Withdrawals require an identity verification step before funds are sent to your nominated wallet. Deposits via OVO or GoPay clear subject to those providers' processing conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.