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What Governs Your Account on g200n

Our terms, privacy policy and account rules apply to every session you open on g200n, whether you connect through DANA, OVO or GoPay, or access the lobby from Batam or anywhere else in Indonesia where local law permits.

Account TermsPrivacy & DataJurisdiction RulesCookie PolicyUser Rights
g200n What Governs Your Account on g200n
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle account data carefully and only collect what is needed to run your account, verify your identity and process transactions through DANA, OVO or GoPay. Below is how we approach the four areas that matter most to you on the legal side of your account.

Data Handling We collect name, contact details and wallet identifiers to operate your account. Data is not sold. It is used only for account management, verification and fraud prevention.
Cookie Policy We use session cookies to keep your login active and analytics cookies to improve load speed. You can manage cookie preferences through your browser settings at any time.
Account Security Account access uses PIN or OTP verification at login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Data Requests You can request a copy of the data we hold on your account or ask for it to be deleted, subject to our legal retention obligations. Contact us by email with your account ID.
LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a specific question about your rights, a data request or a terms clarification, our support team handles legal and account-policy queries directly. You can reach us through live chat, email or the in-app help panel — we route policy questions to the right team so you get a clear answer, not a copy-paste response.

Live Chat Open the chat panel from your account dashboard to ask about terms, data requests or account-policy questions. Responses cover your specific account context.
Email Support Send detailed legal or privacy enquiries by email. Include your registered account ID so we can locate your data record and respond accurately.
In-App Help The help panel inside the g200n mobile browser routes policy and account questions to our compliance-aware support queue for a more precise reply.

Common Questions About Our Terms and Policy

These are the questions we hear most often about legal terms, account rules and data rights on g200n. If your question is not here, reach us through live chat or email.

These terms apply to every account holder who accesses g200n where local law permits. Availability depends on your location and the regulations in force there.

Yes. Email our support team with your account ID and a data access request. We will respond with the data we hold, subject to any legal retention obligations that apply.

Deposits and withdrawals through DANA, OVO or GoPay are governed by the same account terms as all other transactions. Your e-wallet provider's own terms also apply separately.

We retain the minimum data required by applicable legal and financial regulations after account closure. Data beyond those requirements is deleted on request or after the retention period ends.

We publish the updated terms on this page and notify active account holders through the contact method registered on the account. Continued use after the update date means you accept the changes.

Contact support through live chat or email straight away. Include your account ID. We can suspend access while we verify recent login activity and secure your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.